Accessibility Statement
Last Updated: 30 - September- 2025
Our Commitment
At Smile Charity Uganda, we are committed to ensuring digital accessibility for people of all abilities. We strive to provide an inclusive online experience where everyone can access our content, learn about our mission, and apply to volunteer with us, regardless of their physical or cognitive abilities.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities, and more user-friendly for everyone.
Our website is partially conformant with WCAG 2.1 Level AA, meaning that some parts of the content do not fully conform to the accessibility standard. We are continuously working to improve the accessibility of our digital presence.
Accessibility Features
Our website includes the following accessibility features:
Navigation & Structure
- Keyboard Navigation: All functionality can be operated using a keyboard interface
- Skip to Content Links: Available to bypass repetitive navigation elements
- Consistent Navigation: Predictable layout and navigation across all pages
- Logical Heading Structure: Proper heading hierarchy for screen reader users
Visual Accessibility
- Text Resizing:: Text can be resized up to 200% without loss of content or functionality
- Color Contrast: Minimum color contrast ratio of 4.5:1 for normal text
- Text Alternatives: Descriptive alt text for meaningful images
- Flexible Layout: Content remains usable when zoomed to 200%
Content Accessibility
- Descriptive Link Text: Links contain clear, descriptive text about their destination
- Form Labels: All form fields have associated labels and instructions
- Multiple Content Formats: Key information available in multiple formats where possible
- Clear Language: Simple, clear language appropriate for our international audience
Areas for Improvement
We recognize some areas that need improvement:
- Some older PDF documents may not be fully accessible
- Video content may not always have complete captions or audio descriptions
- Complex data tables may not be fully optimized for screen readers
- Some interactive elements may not have complete keyboard navigation support
Compatibility
Our website is designed to be compatible with:
- Latest versions of major screen readers (JAWS, NVDA, VoiceOver)
- Popular browsers (Chrome, Firefox, Safari, Edge)
- Mobile devices and tablets
- Operating systems (Windows, macOS, iOS, Android)
Assistive Technologies
We support the use of:
- Screen readers and screen magnifiers
- Voice recognition software
- Keyboard-only navigation
- Alternative input devices
Volunteer Application Accessibility
We are committed to making our volunteer application process accessible to everyone:
- Application Form Features
- Clear form labels and instructions
- Error identification and suggestions for correction
- Multiple ways to complete the application
- Alternative contact methods available
Accommodation Requests
If you encounter barriers in our application process, we welcome your feedback and are ready to provide accommodations, including:
- Alternative application formats
- Extended deadlines
- One-on-one assistance
- Other reasonable accommodations upon request
Feedback & Contact Information
We welcome your feedback on the accessibility of our website and services. Please let us know if you encounter accessibility barriers:
Email: accessibility@smilecharityuganda.org
Phone: +256752101007
Postal Address: P.O.Box 5895 Kampala
We try to respond to feedback within 3-5 business days.
Formal Complaints
If you are not satisfied with our response to your accessibility feedback, you can make a formal complaint by contacting our Executive Director at
director@smilecharityuganda.org
Technical Specifications
The accessibility of our website relies on the following technologies:
- HTML
-Python (Django)
- WAI-ARIA
- CSS
- JavaScript
Assessment Approach
We assess our website's accessibility through:
- Regular automated testing using accessibility evaluation tools
- Manual testing by our team
- User testing with people with disabilities
- Ongoing monitoring and improvement
Third-Party Content
Some content on our website may be provided by third parties. While we strive to ensure all third-party content meets accessibility standards, we cannot always guarantee their compliance. We encourage you to report any third-party accessibility issues to us.
Ongoing Efforts
Our accessibility efforts include:
- Regular staff training on digital accessibility
- Ongoing website audits and improvements
- User testing with diverse ability groups
- Implementation of accessibility standards in all new content
- Collaboration with accessibility experts
Updates to This Statement
We will review and update this accessibility statement:
- Annually, or more frequently as needed
- Following significant website changes
- In response to user feedback
- To reflect new legal requirements or standards
Our Vision for Inclusion
At Smile Charity Uganda, we believe that accessibility extends beyond our website. We are committed to:
- Creating inclusive volunteer opportunities
- Providing accessible program materials
- Ensuring our physical projects accommodate diverse abilities
- Training our staff and volunteers in accessibility awareness
- Building a culture of inclusion throughout our organization
This accessibility statement was adopted on 30th of September, 2025 and reflects our ongoing commitment to digital inclusion. Together, we can create a world where everyone has the opportunity to make a difference.
Contact Us:
Smile Charity Uganda
Plot 700, Kabulengwa Hill, Naluvule, Wakiso
+256752101007